Terms of Service

Effective Date: 29/04/2025

Welcome to AB concierge, operated by The Illustrious Company Limited. By accessing or using our services, you agree to be bound by these Terms of Service. Please read them carefully.

1. Service Overview

AB concierge offers personalised lifestyle management via Telegram, including but not limited to assistance with travel, dining, events, luxury goods, and other exclusive experiences.

2. Membership & Payment

• We offer 8 service tiers:
  1. Signature 30 – 149,99 € per month
  2. Signature 75 – 249,49 € per month
  3. Signature 100 – 349,45 € per month
  4. Premier – 499,99 € per month
  5. Jet Setter – 749,49 € per month
  6. Executive Elite – 999,45 € per month
  7. Daily Access – 20,49 €
  8. Request Access – 10,00 €
• Accepted payment methods: Visa and Mastercard.

3. Service Eligibility

You must be at least 18 years of age and legally able to enter into contracts to use our services. By registering, you confirm that the information provided is accurate and complete.

4. Use of Services

• You agree to use our services lawfully and respectfully.
• We reserve the right to refuse service to anyone for any reason at any time.
• Requests involving illegal or unethical activities will be denied.

5. Client Responsibilities

• Ensure that your contact details, especially your Telegram username and email, are correct and up to date.
• Respond promptly to requests for confirmation or information regarding bookings or services.
• Manually renew your service each month to maintain access.

6. Third-Party Services

We may coordinate services with third-party providers (e.g., hotels, restaurants). AB concierge is not liable for the actions, availability, or quality of service of these third parties.

7. Refund & Cancellation

Due to the personalised nature of our service, we do not offer refunds once a payment is made. For full details, please see our Refund & Cancellation Policy.

8. Limitation of Liability

While we strive to deliver exceptional experiences, AB concierge shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from your use of our services or third-party providers.

9. Intellectual Property

All website content, branding, and materials are owned by or licensed to AB concierge and may not be used without prior written permission.

10. Modifications

We may update these Terms of Service at any time. Continued use of the service after changes indicates acceptance of the revised terms. We recommend checking this page periodically.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts in the United Kingdom.

12. Contact

If you have questions about these Terms, contact us at:

• Email: info@abconcierge.co.uk
• Phone: +44 73 6500 1184